Consumer and Client Support

Information & Referral

Services provide personalized and confidential choices for meeting the needs and lifestyle interests for you or a family member.

Medicare/Medicaid Assistance (MMAP)

Available when older adults want objective counseling, education and enrollment comparisons when selecting Medicare Part D prescription or Advantage programs. This past year, over 350 individuals were personally assisted with benefit choices, filling out forms and enrollment questions resulting in thousands of dollars saved in out-of-pocket costs. The open enrollment for this programs runs from mid-October through early-December. Certified Medicare/Medicaid staff and trained volunteers provided 1,500 hours of service resulting in 1,185 contacts with over 240 older adults this past year.

Prescription Assistance

Helps low and moderate income older adults gain access to no-cost or reduced-cost medications. Over $100,000 worth of prescriptions are obtained through this program each year. Staff dedicated over 700 hours to obtain over $83,700 in medication value for those experiencing financial challenges.

Emergency Unmet Needs

Program that assists older adults who have limited financial means with medication expenses and other basic needs so they may continue to live safely and independently. This year, over $10,000 was directed to provide solutions to emergency situations and restore clients’ independence.

 

Four Pointes

Updated Center Hours start today!
Monday - Thursday 9a-1p

Call us at 616-842-9210
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Today our team is especially grateful for the amazing community in which we reside in and without each other, we wouldn’t be able to provide services to our community members and seniors in need. Thanks to The Gene and Sally Harbeck Fund and the Community Relief and Recovery Fund of the Grand Haven Area Community Foundation , Four Pointes was able to secure a substantial amount of pandemic relief grant monies. These funds are vital to our Home Care department and ensures that our staff can continue to go into the homes of seniors to provide cleaning services, grocery shopping, meal preparation, and much, much more. We can’t even begin to thank the GHACF enough for allowing us this opportunity and look forward to providing the best care we can to each of you.

“Alone we can do so little; together we can do so much”
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