Consumer and Client Support

Information & Referral

Services provide personalized and confidential choices for meeting the needs and lifestyle interests for you or a family member.

Medicare/Medicaid Assistance (MMAP)

Available when older adults want objective counseling, education and enrollment comparisons when selecting Medicare Part D prescription or Advantage programs. This past year, over 350 individuals were personally assisted with benefit choices, filling out forms and enrollment questions resulting in thousands of dollars saved in out-of-pocket costs. The open enrollment for this programs runs from mid-October through early-December. Certified Medicare/Medicaid staff and trained volunteers provided 1,500 hours of service resulting in 1,185 contacts with over 240 older adults this past year.

Prescription Assistance

Helps low and moderate income older adults gain access to no-cost or reduced-cost medications. Over $100,000 worth of prescriptions are obtained through this program each year. Staff dedicated over 700 hours to obtain over $83,700 in medication value for those experiencing financial challenges.

Emergency Unmet Needs

Program that assists older adults who have limited financial means with medication expenses and other basic needs so they may continue to live safely and independently. This year, over $10,000 was directed to provide solutions to emergency situations and restore clients’ independence.


ATTENTION!! There are a lot of scams occurring so please be awareBeware of SCAM calls and emails! The health dept will NOT call or email you asking for your social security number or other confidential information. If you are contacted by someone claiming to be from the health department to schedule a COVID-19 vaccine appointment AND they ask for confidential information, please be aware it's a scam. ... See MoreSee Less
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In observance of Martin Luther King Jr. Day, Four Pointes is closed. We will reopen tomorrow from 9:00am - 2:00pm. Thank you. ... See MoreSee Less
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Four Pointes has partnered again with Lake Effect Kitchen to offer another to go meal option just in time for Valentine's Day weekend! Cost is $5/meal (limit 2 per person) and includes a Valentine's Day themed goody bag thanks to our friends at The Village At the PinesTo reserve your meal(s) please call us or stop by the center Monday - Thursday from 9:00am - 2:00pm. Reservations are due by 2:00pm on Thursday Feb 4th. Prepayment is highly encouraged. ... See MoreSee Less
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To sign-up for COVID-19 vaccination eligibility updates please visit the link below!Are you wondering when you can receive the COVID-19 vaccine? Sign up for COVID-19 vaccine notifications at Please provide your contact information and which vaccination phase best describes you. Local public health will notify you via email when your phase is open and where you can go to receive the COVID-19 vaccine. This sign-up is for notification purposes only. Receiving notification is not a determination that you are eligible in that phase or guaranteed the vaccine. Vaccine eligibility and availability will be determined by the place administering vaccines. ... See MoreSee Less
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Once again our team is especially grateful for the amazing community in which we reside in and without each other, we wouldn’t be able to provide services to our community members and seniors in need. Thanks to The Community Relief and Recovery Fund of the Grand Haven Area Community Foundation, Four Pointes was able to secure a substantial amount of pandemic relief grant monies. These funds are vital to our Home Care department and ensures that our staff can continue to go into the homes of seniors to provide cleaning services, grocery shopping, meal preparation, and much, much more. We can’t even begin to thank the GHACF enough for allowing us this opportunity and look forward to providing the best care we can to each of you.“Alone we can do so little; together we can do so much” ... See MoreSee Less
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