Non-Emergency Medical Rides for Seniors
Four Pointes provides safe, reliable non-emergency medical transportation (NEMT) so older adults can get to and from their medical appointments with confidence. If you’re looking for non-emergency medical transportation in or near Grand Haven or greater Ottawa County, our community-based program offers practical, neighborly support to help you stay on top of your health care.
Request a ride or learn more about our broader Equipment Loans resources.
About Non-Emergency Medical Transportation (NEMT)
Our non-emergency medical rides are designed to help seniors access routine, scheduled medical care,not emergency treatment. As part of the Four Pointesmission to support successful aging, these transportation services for seniors provide dependable rides to and from medical appointments in and around Grand Haven and Ottawa County. This community-driven approach to medical transportation for seniors prioritizes dignity, independence and peace of mind.
Through this service, you can arrange non-emergency medical rides to keep essential appointments, support recovery plans and maintain wellness routines. Our medical ride program focuses on punctual, courteous and safe transportation, helping remove the barrier of getting to care.
Not an ambulancewhen to call 911
NEMT is for planned, non-urgent trips. If you or a loved one is experiencing a medical emergency, call 911 immediately.
Who We Serve & Service Area
Four Pointes serves adults 60+ in Grand Haven and across North Ottawa County. Our service area includes:
City of Grand Haven
Ferrysburg
Village of Spring Lake
Spring Lake Township
Grand Haven Township
Robinson Township
Polkton Township
If your appointment is within or originates from these communities, we’ll work with you to coordinate transportation. For questions about specific clinic locations or destinations, please contact our team.
How to Schedule a Ride
Scheduling is simple and starts with a conversation. To begin:
To Begin:
- Reach out via our Contact page to tell us about your upcoming appointment.
- Share basic details such as appointment date/time, pickup location and destination so we can look at availability.
- Our team will follow up to confirm next steps and finalize your non-emergency medical transportation.
What to Expect From Your Driver
Our goal is to make your ride comfortable and stress-free. Expect friendly communication, a timely pickup and a safe trip to your appointment and back. While this is not emergency medical care, our team treats every rider with respect and patience. Please share any mobility needs or special considerations when you schedule so we can plan appropriately.
Safety & Eligibility
- Eligibility: This program supports seniors (60+) in Grand Haven and surrounding North Ottawa County communities.
- Purpose: Rides are for non-urgent, pre-scheduled medical appointments.
- Emergencies: For urgent medical needs, call 911.
If you have questions about eligibility, availability, or rider guidelines, please Contact us.
If you’re searching for non-emergency medical transportation near you and aren’t sure what information is needed, don’t worry: We’ll guide you through it. Specific scheduling windows, advance notice needs, and day-of procedures are provided directly by our staff when you reach out.
Need help sooner?
Please connect with us as early as possible through Contact. We’ll discuss options and do our best to assist with your request.
Costs, Donations & How You Can Support
Details about ride costs, suggested donations, or funding assistance are provided by our staff during scheduling. If cost is a concern, please reach out—we’re here to help explore options.
There are meaningful ways to support this medical ride program:
Give
Make a contribution to sustain local transportation services for seniors via Wellness Memberships and Donations
Volunteer
Help neighbors get to essential care as part of our community of driverslearn more under Volunteer Opportunities.
Share
Tell a friend, caregiver, or community leader who might benefit from or support non-emergency medical rides.
For additional assistive resources that can complement a ride (like walkers, canes, or other items), explore our Equipment Loans page.
Frequently Asked Questions
What qualifies as a non-emergency medical ride?
A non-emergency medical ride is a planned, non-urgent trip to or from a medical appointment. Examples include rides to routine checkups, follow-up visits and other scheduled care. For emergencies or urgent symptoms, call 911.
How do I schedule a ride?
Start by reaching out through our Contact page. Share your appointment details, and our team will explain current availability and next steps for scheduling non-emergency medical transportation.
How much does it cost?
Program costs and any suggested donations are provided by staff during scheduling. Please contact us to discuss current pricing and options that fit your needs.
Are drivers trained?
Our program emphasizes safety and reliability. Specific details about driver screening, orientation or training are available upon request when you contact our team.
Can caregivers accompany?
Policies for caregivers, family members or companions can vary. Let us know your situation when you schedule, and we’ll share current guidance and help plan accordingly.
Get Started Today
Ready to arrange non-emergency medical rides in Grand Haven and Ottawa County? Visit Contact to request a ride. Want to make a difference locally? See Volunteer Opportunities to learn how to support our NEMT efforts.
Privacy note: Your information is used only to coordinate services and respond to your request.