Adults age 60 and older residing in North Ottawa County are eligible. Membership is not required to request assistance.

Unmet Needs: Senior Assistance in North Ottawa County

A compassionate senior assistance program for real-life gaps

When day-to-day needs fall outside regular services, Four Pointes is here to bridge the gap. Our senior assistance program connects adults 60+ with practical help and trusted referrals across North Ottawa County. From hearing aid support to help with prescriptions, fresh produce access and equipment referrals, we work alongside you to find solutions.

Need help now? Please contact our team to start a confidential conversation.
For benefits counseling and coverage guidance, see our Medicare & Assistance Services.

Ready to talk?

How our senior assistance program works

Our approach is person-centered and practical:

1. Listen and assess

A trained team member discusses your goals, budget, and timing.
We review available community resources and Four Pointes programs.

2. Match and coordinate

We connect you with the options that fit you the best, including Four Pointes services, local partners and statewide resources.
When available, we help with applications or referrals to speed things up.

3. Follow-through support

We check in, refine the plan if needed and stay available for future questions.

Prefer to get a feel for our community first? Visit our Home page to see who we serve and the breadth of programs.

What we help with

Below are common unmet needs we address. Availability can vary based on funding and partner capacity.

Hearing Aid Support

Guidance on hearing screenings and local audiology resources
Referrals to a hearing-aid assistance program options
Help comparing device costs, coverage, and community support funds when available

Prescription Support

Navigation support for a senior prescription drug assistance program resources
Coordination with MMAP/Medicare review to explore plan benefits and extra help
Connections to manufacturer programs and local partners when appropriate

Fresh Produce Access

Information about food assistance programs for seniors and local produce resources
Seasonal connections to community partners and produce distributions when available
Tips for stretching food budgets and finding nutritious, low-cost options

Medical Equipment and Referrals

Short-term options through community partners and guidance on fit and safety
Referrals to Four Pointes programs and local resources for equipment needs
If you need longer-term solutions, explore our dedicated Equipment Loans page

Other senior resource assistance

Help finding transportation for medical appointments (see Non‑Emergency Medical Rides)
Connections to caregiver respite, in-home support and social programs
Quick referrals for time-sensitive situations when possible

Eligibility and availability

Who we serve:

Adults 60+ and family caregivers in North Ottawa County, including Grand Haven, Ferrysburg, Spring Lake, Polkton Township, Grand Haven Township and Robinson Township.

What to expect:

Some supports are referral-based, and some are limited by funding or partner capacity. We will always explore available options with you.

Membership is not required to ask for help. If you’d like to get involved, visit Membership & Donations.

How to request help

1. Reach out:

Submit a note on our Contact page or stop by our center in Grand Haven.

2. Share your goals:

Tell us what would help most right now—hearing, prescriptions, food, equipment or another need.

3. Get a plan:

We’ll outline options, next steps and any documents that may be helpful for referrals.

If your need is time-sensitive, please indicate this when you contact our team so we can address it quickly and appropriately.

FAQs

What kinds of unmet needs can Four Pointes help with?

Common requests include hearing aid guidance, prescription and benefits navigation, fresh produce access, medical equipment referrals, transportation to medical appointments, and general senior resource assistance. If your situation is unique, we’ll still listen and help you explore options.

Who is eligible?

Adults 60+ and family caregivers in North Ottawa County (Grand Haven, Ferrysburg, Spring Lake, Polkton Township, Grand Haven Township and Robinson Township). If you reside nearby but outside this area, we can often provide referrals.

Is financial help available?

Support is primarily coordination, referrals and navigation. Limited financial assistance may be available through partners or specific programs; availability varies over time. We’ll review options case-by-case with full transparency.

How long does it take to get help?

Simple referrals can happen quickly. Applications or partner-based programs may take longer depending on demand and eligibility. We’ll share the expected timeline and keep you informed.

How can I donate to support unmet needs?

Gifts help seniors cover essential gaps. Visit our Donations page to contribute, or explore Wellness Memberships to sustain programs year-round.